Frequently Asked Questions
How are the courses structured?
Each course follows a dashboard-style track with modules focused on one skill at a time—structure, delivery, visuals, or Q&A. You’ll complete short lessons and practice with measurable milestones.
Is there live feedback from a coach?
Yes. Our cohort and live coaching formats include rubric-based feedback on recordings or live sessions. Self-paced tracks offer optional add-on reviews. See details in the catalog.
What is a realistic practice pace?
For technical briefings, 120–140 wpm is ideal. You can use our on-page tools to estimate timing and target a consistent delivery.
Can my team train together?
Absolutely. We run enterprise cohorts with custom schedules and internal showcases. Contact us via contact for a tailored plan.
Do you offer refunds?
We offer a 14-day refund on self-paced courses if less than 20% of content is completed. For cohorts and live coaching, scheduling commitments apply. Read our Terms.
Is the platform accessible?
We support keyboard navigation, high-contrast themes, and caption-ready content. Please share accessibility needs through contact.
How is my data handled?
We store only essential account data and practice metrics. You can request data export or deletion anytime. See our Privacy Policy.
Can I switch between tracks?
Yes, you can upgrade from self-paced to cohort or add live coaching. Pricing reflects additional coach time and scheduling.